Communication Guarantee

If you’re trying to decide who to hire to represent you in your real estate transaction, I would bet good communication is pretty high up on your must have list.  

We guarantee that you will hear from us often through our Communication Guarantee.  In fact we will contact you a minimum of 1 time per week to give you an update on how the sale of your property is going. Many sellers report that they almost never hear from their agent after they list their home. We don’t understand how those agents are able to stay in business, but it does happen. As a top Maui real estate team, we’ve helped hundreds of families who have had this experience, and enabled them to feel more confident about selling again in the future.

We take pride in our open lines of communication, both with our buyers and our sellers. Our contact schedule puts us in touch with sellers each week on Tuesday and Wednesday afternoons between 1:00 pm and 5:00 pm. We use this time to update our clients about the marketing on their home that week, the response rate, what’s planned for the next week, feedback from agents who showed their home, and market conditions that might affect their sale. This is also a great time for sellers to ask us questions.

We feel so strongly that communication is key to a successful sale that if for any reason you don’t hear from on our scheduled check-in days, we will pay you $100 at close of escrow for any missed calls. Let me say that again:

If there’s ever a week where you don’t hear from us with an update on the marketing of your property, we’ll give you $100 in cash at closing. And, we’ll give you $100 for each time it happens!

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